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Terms and condition

Modification & Cancellation :

In case of cancellation or modification of your reservation, please contact us in writing no later than 2 days (48h00) before your arrival date to avoid cancellation fees.
Guarantee :

All reservations must be confirmed by credit card or prepayment

An unsecured reservation will be cancelled at 18:00 on the day of arrival.
Pets in room :

Pets are allowed in the rooms for an extra charge of 25,00eur per pet, per night, they are not allowed in the restaurant and the Spa.
Cancellations Conditions :

All cancellations must be made 48 hours prior to arrival.
In case of absence (" no-show "), the entire booked stay will be charged.
Methods of payment accepted :

If you wish to pay by credit card, please present it upon arrival at the castle.
Please note that your identity card with a recent photo will be requested upon arrival (Luxembourg legislation).